Collective Employee Turnover and Organizational Performance in Banking
This title uses clear and concise language to capture the reader's attention. Here's a breakdown: •"High Turnover, Low Performance": This paints a direct picture of the negative correlation between employee turnover and organizational success. •"The Banking Industry's Revolving Door": This creates a vivid metaphor to illustrate the ongoing cycle of employee departures in the banking sector. We can delve deeper by exploring the specific consequences of high turnover in banking: •Loss of Expertise: Experienced employees leaving the bank take valuable knowledge and skills with them, impacting efficiency and the quality of service. •Training Costs: The constant need to recruit and train new employees increases operational costs and can disrupt overall workflow. •Customer Dissatisfaction: Inconsistent service and a lack of familiarity with customer accounts can lead to frustration and customer defection. The title effectively frames employee turnover as a significant concern for the banking industry, suggesting a need for exploring solutions to retain talent and enhance organizational performance.
| Autor: | James |
|---|---|
| ISBN: | 9783384258281 |
| Sprache: | Englisch |
| Seitenzahl: | 220 |
| Produktart: | Kartoniert / Broschiert |
| Verlag: | tredition |
| Veröffentlicht: | 12.06.2024 |
| Schlagworte: | Banking industry Customer satisfaction Employee engagement Employee turnover rate Financial performance metrics Human resource management Knowledge transfer Organizational culture Retention strategies Talent management |
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