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Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.
ISBN: 9783319048093
Sprache: Englisch
Seitenzahl: 139
Produktart: Kartoniert / Broschiert
Herausgeber: Leonard, Michel Snene, Mehdi
Verlag: Springer International Publishing
Veröffentlicht: 23.01.2014
Untertitel: 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014
Schlagworte: SOA Web services mobile services offshoring outsourcing service-oriented architectures service science

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