Innovative Priority Mechanisms in Service Operations
Theory and Applications
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy.This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry.This is an open access book.
| Autor: | Cui, Shiliang Wang, Zhongbin Yang, Luyi |
|---|---|
| ISBN: | 9783031308406 |
| Sprache: | Englisch |
| Seitenzahl: | 139 |
| Produktart: | Kartoniert / Broschiert |
| Verlag: | Springer International Publishing |
| Veröffentlicht: | 24.06.2023 |
| Untertitel: | Theory and Applications |
| Schlagworte: | Applications to Service Systems Decision Making Dynamic priority policy Linesitting Priority Queues Queue-scalping Referral priority program Service-position-trading Service Innovations Service Operations |
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