The Digital-First Customer Experience
Seven Design Strategies from the World’s Leading Brands
Explains how to design a digital-first experience that consistently exceeds customer expectations without taking value from shareholders or frontline employees
Create a digital experience that not only exceeds your customers' expectations but turns them into advocates who won't stop promoting your brand.
| Autor: | Wheeler, Joe |
|---|---|
| ISBN: | 9781398612631 |
| Auflage: | 1 |
| Sprache: | Englisch |
| Seitenzahl: | 328 |
| Produktart: | Kartoniert / Broschiert |
| Verlag: | Kogan Page Ltd |
| Veröffentlicht: | 03.07.2023 |
| Untertitel: | Seven Design Strategies from the World’s Leading Brands |
| Schlagworte: | Customer experience Customer love Customer service Digital strategy Digital transformation |
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