The Era of New Services
New Services, New Infrastructure and Service Rules for the Future Society
This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market.
| Autor: | Li, Lefei |
|---|---|
| ISBN: | 9789819995646 |
| Sprache: | Englisch |
| Seitenzahl: | 190 |
| Produktart: | Gebunden |
| Verlag: | Springer Singapore |
| Veröffentlicht: | 28.02.2024 |
| Untertitel: | New Services, New Infrastructure and Service Rules for the Future Society |
| Schlagworte: | Design Thinking Parallel Service Service Design Service Engineering Service Innovation Service Management Service Science Systems Engineering |
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