Think Human
The Customer Experience Revolution in the Digital Age
Outlines six golden rules for maximizing customer satisfaction
Maximize customer satisfaction by transforming your customer relations into a key strategic resource, learning how to effectively utilize technology as well as the human touch to create a winning customer experience.
| Autor: | Duha, Olivier |
|---|---|
| ISBN: | 9781398614543 |
| Auflage: | 1 |
| Sprache: | Englisch |
| Seitenzahl: | 224 |
| Produktart: | Gebunden |
| Verlag: | Kogan Page Ltd |
| Veröffentlicht: | 03.01.2024 |
| Untertitel: | The Customer Experience Revolution in the Digital Age |
| Schlagworte: | CX Customer Experience Customer journey Customer relations Customer satisfaction Customer strategy Digital transformation |
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